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Blue Sky Travel

Lufthansa City Center Business Travel

Telephone: +20 2 / 257 888 91
Fax:
+20 2 / 257 973
Email:
outbound@blueskygroup.net

15 Mahmoud Bassiouni Street,
Cairo
Egypt

Opening Hours
09:00-17:00

Blue Sky Travel

These Booking Conditions apply to the person making the booking and all other persons on whose behalf the booking is made.

Please read these Booking Conditions carefully. They apply to all bookings made through Blue Sky Travel, who are acting as agents on behalf of all of the suppliers (including airlines, tour and cruise operators, car hirers and accommodation providers) in your booking.

These booking conditions govern your relationship with Blue Sky Travel.

Agency – Blue Sky Travel acts as a travel agent. We arrange travel services and sell travel related products on behalf of suppliers such as airlines, tour and cruise operators, car hirers and accommodation providers. In doing so Blue Sky Travel gives no warranty nor makes any representation regarding the services to be supplied or the products purchased by you. Your booking will be subject to the terms and conditions applied by the provider of the service or products. You agree that if the travel services or products are not supplied in accordance with your booking your remedy lies with the service provider and not Blue Sky Travel.

Prices - Every effort is made to ensure that the prices quoted to you are correct; however Blue Sky Travel acts only as an agent and relies on information provided to us from the suppliers of the travel services and products. We will bring to your attention any change in price made prior to you completing your booking and paying the balance of the price. Please note some tour operators and travel service providers reserve the right to increase the price of your travel arrangements due to increases in airlines, hotel accommodation charges and currency fluctuations.

Airline Conditions - Many airlines are subject to strict conditions regarding amendments, cancellations and refunds. In addition airlines impose taxes fees and charges. It is your responsibility to ensure the type of airfare you purchase is suitable for your needs.

Airline Taxes and Fuel Surcharges - All airlines are subject to taxes and charges levied by both government and the airlines themselves; in addition global fuel costs are constantly increasing. Airlines pass on the increase in taxes and fuel surcharges without notice and whilst we will endeavour to advise you of these charges in advance that may not always prove possible. Blue Sky Travel reserves the right to pass on fuel and tax increases, levied by airlines, without notice.

Alterations made by you - If you want to change any part of your booking, we will do all we can to help. However, the suppliers are under no obligation to make any change, although with reasonable notice. If a supplier is able to make a change, Blue Sky Travel will charge an administration fee.

Cancellation Fees - If you cancel your booking you may incur a cancellation charge. The amount of this charge will vary depending on when the cancellation is made and the terms and conditions of the supplier of travel services or product. If you are entitled to a refund please note Blue Sky Travel is unable to provide you with funds until they are received from the supplier. Blue Sky Travel will charge a cancellation fee per booking.
Passport and Visas - It is your sole responsibility to ensure you have a valid passport at the time of travelling and that you hold all necessary visas and permits. Some countries require you when entering to hold passport with at least six months validity.

Complaints - We hope you will have no reason to complain but if you are unhappy with any aspect of the services provided you must report it immediately to Blue Sky Travel. We shall attempt to resolve the matter immediately. Failure to complain at your destination may mean we will be unable to resolve the dispute after you return home.

General - Blue Sky Travel reserves the right to alter these terms and conditions at any time.